CHARLOTTE MARRIOTT CITY CENTER, Charlotte – Your ideal downtown stay
Hotel Overview
Charlotte Marriott City Center - Business-friendly hotel with event spaces near Bank of America Stadium
Located in downtown Charlotte, this hotel is a short walk from the Charlotte Convention Center, EPICENTRE, and Bank of America Stadium. The property features 20,000 square feet of event space with 13 breakout areas. Dining options include Stoke Charlotte, serving American cuisine with Carolina Piedmont influences, and Coco & the Director, a coffee shop offering locally roasted coffee. The hotel has a 24-hour fitness center and offers free Wi-Fi. Accessible features include on-site parking, elevators, and service animal accommodations.
Additional perks of the hotel
- M Club Lounge access for select rooms, offering complimentary food and beverages - Mobile key and digital check-in services - On-site dry cleaning and wake-up calls - Van-accessible parking and mobility-friendly guest rooms - Proximity to Discovery Place Science and Mint Museum Uptown
Rooms
Guest rooms feature floor-to-ceiling windows with city skyline views, hardwood floors, and high-speed Wi-Fi. Accommodations include Marriott Pillow bedding, This Works bath products, and flat-screen TVs. Some rooms offer access to the M Club Lounge with complimentary refreshments.
Other conveniences
- Small refrigerator and coffee-making facilities in rooms - Ironing facilities and air conditioning - Electronic room keys and accessible vanities - Adjustable-height shower wands and bathtub grab rails - TTY/TTD-compatible rooms available
Choose Your Room
Room Rates & Availability Tracker
Transportation Tips
Transportation Options
Amenities
General
- No smoking on site
- Parking
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
- Express check-in/ -out
- Pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Allergy-free rooms
- Elevator
- ATM/Cash machine
- Coffee shop
- Vending machines
- Smoke detectors
- Fire extinguishers
- Key card access
- Key access
Sports & Fitness
- Fitness center
Services
- Valet parking
- Room service
- Car rental
- Laundry
- Dry cleaning
- Stores/Commercial services
- Welcome drink
- Happy hour
Dining
- In-room breakfast
- Restaurant
- Snack bar
- Bar/ Lounge area
Business
- Business center
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cribs
- Children's menu
Facilities for people with disabilities
- Toilet for disabled
- Bathroom for disabled
Spa & Leisure
- Leisure/ TV room
Room features
- Paid Wi-Fi in rooms
- Air conditioning
- Heating
- Sitting area
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Free toiletries
- Sink
Media
- Flat-screen TV
- AM/FM alarm clock
Room decor
- Carpeted floor
Hotel Location
Guest Reviews & Ratings
The hotel offers a mix of spacious and cramped rooms, with nicely decorated and comfortable facilities, but the pricing may not fully align with the basic room amenities. The service is outstanding, with moments of forgetfulness balanced by delightful surprises. The location is excellent, especially for city visits, offering easy access to major attractions and a vibrant downtown experience. The dining options vary from the best to average, but the facilities cater to most needs effectively.
My stay at the SpringHill Suites was a mixed experience. The rooms were small, clean, but the choice of cold, uncomfortable wood flooring in the bedrooms left me puzzled. The service was friendly, except for a key mishap which was a bit inconvenient. The location was convenient, although the aggressive timing could be off-putting, and the dining experience at Stokes was tasty but lacking variety. The facilities were adequate but didn't stand out as exceptional.
The hotel's rooms were spacious, clean, and sleek with the added convenience of a microwave until 2 AM. However, the service from the staff was disappointing, as they came across as arrogant and unwelcoming. The location was excellent, right in the heart of downtown Charlotte near various attractions and dining options. The dining experience at the M Club was top-notch, offering a variety of fresh and delicious choices for both breakfast and evening offerings.
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